Placement Overview

The main role of this VIP is to man the reception at a Toni and Guy hair salon. The role involves taking calls from clients and managing the appointment system for the Hair Stylists at the salon, as well as general administration and managerial responsibilities.

Generic Job Description for a Receptionist

Receptionists are the face of a business or organisation. It is their responsibility to deal with members of the public who visit or contact the organisation.

Receptionists are employed by a variety of organisations including offices, schools, hospitals, factories, hotels and solicitors. Their duties include; greeting visitors, signing visitors in and taking their details for security purposes, directing visitors, answering the phone, operating a switchboard, sorting mail, taking message for staff, organising appointments, taking bookings and general clerical work.

Skills:

• Good organisation skills
• Good communication skills
• A friendly manner
• Confidence
• A smart appearance
• Basic IT skills
• The ability to work well alone

Pay:

• Entry £9,000
• £13,000 with experience
• £20,000 or more for an experienced Receptionist in a large organisation  

Please not that salary figures are a guide only. Actual salaries may vary depending on the organisation and geographical location

Hours:

• Typically 9-5 Monday – Friday
• Weekend work is necessary in some organisations

Environment:

• Typically office based
• The working environment typically involves a comfortable reception area and desk

Qualifications:

• No formal entry requirements
• GCSE passes grade A-C in Maths and English are useful
• Literacy and numeracy skills are essential 

Training:

• Training is mainly on-the-job, usually under the supervision of an experienced Receptionist
• NVQ’s in Reception and other business related subjects are available

Opportunities:

• Many opportunities exist for this kind of work
• Organisations of all sizes employ receptionists